Privacy Policy

WILD FIG is the parent company of www.travellinglightstore.com and is committed to protecting and respecting your privacy. Effective date 25th May 2018.

This policy (together with our terms and conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in relation to our website www.wildfigfood.com (the Website) and all profiles, enquiries and bookings made through it.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

When we collect information from you

We automatically collect and process personal information from you when you:

• register on our website
• enter details in your profile
• make your profile live
• submit an enquiry through our website
• contact us for any other reason

If you contact us, we may keep a record of that correspondence for our records.

When you carry out a transaction through the Website, whilst we may retain details of that transaction for a limited period of time, we shall not retain your payment details (including credit or debit card details) for any purpose.

Uses made of your information

We may use information held about you in the following ways:

• to contact you if you have bought a product
• to contact you if you have contacted us in the past.
• to notify you about changes to our service.

You will be given the opportunity to receive a newsletter from us regarding products and services that may be of interest to you and containing other relevant information. If you do not wish to be contacted by us in this way, please unsubscribe using the links in the email sent to you. An unsubscribe option is available in every newsletter.

If you have consented to us contacting you, we will only contact you by electronic means (e-mail or SMS) with a newsletter or with information about goods and services similar to those which were the subject of a previous sale to you.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. See our cookie policy.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology and are never stored on our servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosure of your information

We will not disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties in the circumstances set out below:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of Wild Fig or our customers. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• We partner with third parties such as Royal Mail, UPS, DHL to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. We provide the third party personally identifiable information such as your name, shipping address, email, and phone number.
• We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting us at hello@travellinglightstore.com

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Minors

This website is not directed toward children under 13 years of age and Travelling Light does not knowingly collect or use information from children under 13 without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavour to investigate and delete such information from our systems.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below.

COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. and learn more at advertisingconsent.eu.

Access to information

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CHANGES
This Privacy Policy is effective as of May 25th, 2018. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer and Data Controller at hello@travellinglightstore.com 
31 Carron Place (akp building), Kelvin, East Kilbride, G75 0YL